Browser Requirements
To create a card using the SHAZAM myPic Studio card designer, a cardholder must use one of the following web browser versions:
- Microsoft® Internet Explorer® v.7 or higher
- Mozilla Firefox® v.3.5 or higher
- Apple® Safari® v.4 or higher
Image Requirements:
- Use one of the following file formats: JPEG, PNG, GIF, bitmap, or TIFF
- Ensure the image file is at least 840 x 840 pixels, and no more than 10 MB in size
- Own the image or have permission from the owner to use it through proper licensing
Note: Remember, an image captured with a disposable camera or cell phone does not produce the high-quality, high-resolution image required for myPic Studio and cannot be used. The better the quality of the image, the better the final card design.
A message will be displayed if a problem is encountered during the image upload process. Potential problems may include:
- Uploading an image of insufficient quality
- Uploading an image that is too large
- Attempting to upload a non-image file
- Using an unsupported image file format
Any image that includes the following is not acceptable:
- Political statements
- Advertising, promotional text, slogans, copyright, or trademark material
- Phone numbers or URLs
- Brand names or branded products
- Celebrities, athletes, musicians, public figures, etc.
- MasterCard, Visa, or any other payment brand references
- References to any MasterCard or Visa sponsorship property, such as the Olympics or NASCAR®
- Socially unacceptable groups
- Provocative or sexual content
- Profanity, obscenities, or nudity
- Violence, firearms, weapons, or ammunition
- Alcohol or tobacco
- Any content that might result in problems at the point of sale or interfere with security features of the card
- Any content that might infringe, denigrate, or dilute the payment card brand or its member financial institutions


