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Browser Requirements

To create a card using the SHAZAM myPic Studio card designer, a cardholder must use one of the following web browser versions:

  • Microsoft® Internet Explorer® v.7 or higher
  • Mozilla Firefox® v.3.5 or higher
  • Apple® Safari® v.4 or higher

Image Requirements:

  • Use one of the following file formats: JPEG, PNG, GIF, bitmap, or TIFF
  • Ensure the image file is at least 840 x 840 pixels, and no more than 10 MB in size
  • Own the image or have permission from the owner to use it through proper licensing

Note: Remember, an image captured with a disposable camera or cell phone does not produce the high-quality, high-resolution image required for myPic Studio and cannot be used. The better the quality of the image, the better the final card design.

A message will be displayed if a problem is encountered during the image upload process. Potential problems may include:

  • Uploading an image of insufficient quality
  • Uploading an image that is too large
  • Attempting to upload a non-image file
  • Using an unsupported image file format

Any image that includes the following is not acceptable:

  • Political statements
  • Advertising, promotional text, slogans, copyright, or trademark material
  • Phone numbers or URLs
  • Brand names or branded products
  • Celebrities, athletes, musicians, public figures, etc.
  • MasterCard, Visa, or any other payment brand references
  • References to any MasterCard or Visa sponsorship property, such as the Olympics or NASCAR®
  • Socially unacceptable groups
  • Provocative or sexual content
  • Profanity, obscenities, or nudity
  • Violence, firearms, weapons, or ammunition
  • Alcohol or tobacco
  • Any content that might result in problems at the point of sale or interfere with security features of the card
  • Any content that might infringe, denigrate, or dilute the payment card brand or its member financial institutions

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